At VapeGuardian/SMF Systems Ltd, we are committed to providing our customers with high-quality products and services. In the event that you are not satisfied with your purchase, we offer a refund policy in accordance with UK consumer law.
Refund Policy for Products
If you are not satisfied with a product purchased from our website (vapeguardian.com), you may return the item within 14 days of receipt for a full refund. The item must be in its original packaging and in a new and unused condition. Please contact us at [email protected] to initiate a return.
Refund Policy for Monthly Subscription
We understand that our customers may change their minds about their monthly subscription at any point. As such, we offer a flexible refund policy for our subscription service. If you wish to cancel your subscription, you may do so at any time and receive a pro-rata refund for any remaining period.
In the event of a refund, the customer will be responsible for any shipping costs incurred in returning the product.
If you have any questions or concerns about our refund policy, please do not hesitate to contact us at [email protected].
By purchasing products or a monthly subscription from our website, you are agreeing to our refund policy. We are always here to help and will do our best to ensure your satisfaction